Digital concierge
Available day and night without adding pressure to your reception team.
Digital city guides for hotels
Give your guests the city.
A personal digital concierge in your hotel’s own look and feel. Always available, directly on your guest’s smartphone.
4languages
24/7available
100%your branding
From the first coffee in the morning to that hidden spot at sunset.
More than an overnight stay
Your hotel is the starting point for a complete city experience.
With Planet Polaris’ digital hotel city guide, every guest has a personal concierge directly on their smartphone.
The city guide is fully adapted to the hotel’s visual identity and filled with carefully selected addresses in your city.
Benefits for your hotel
Your service does not stop at the lobby door.
Everything your guests need to discover the city — carefully curated and always within easy reach.
Entirely your hotel
Your own colours, typography, photography and brand identity.
Four languages
Available in Dutch, French, English and German.
For every guest
Relevant to tourists, families, children and business travellers.
Carefully curated
Restaurants, shops, museums, events and hidden gems.
From tip to ticket
Direct links to reservations, tickets and directions.
Routes from your hotel
Curated walking routes that start right at your front door.
Personal favourites
Guests save the places they want to discover.
An app without an App Store
Installable on smartphones, tablets and desktops without an app store.
Your hotel stays visible
Your brand and contact options remain visible on every page.
Easy to share anywhere
Via a QR code at reception, in the room or in the booking confirmation.
No technical management
Planet Polaris handles hosting, maintenance, security and updates.
From hotel to city guide, quickly
No development project lasting several months.
Your hotel
You send us your brand identity, hotel details, contact options and favourite addresses.
Our editorial team
We build the guide, select addresses and categories and prepare all four language versions.
Your guests
You share the guide through a simple QR code or link. We continue to manage all the technology.
One-off setup fee
€650 excl. VAT
- Application of your brand identity
- Configuration of hotel details and contact options
- Creation of the city guide for your chosen city
- Selection and entry of addresses and categories
- Four language versions
- Installation and technical configuration
Simple pricing
A modest investment. A major hospitality upgrade.
Flexible licence
€35 per month excl. VAT. Billed monthly or annually and easy to cancel.
The licence includes hosting, technical maintenance, security, updates, offline functionality and use of the complete Cityguides platform.
Once we receive your brand identity and hotel details, your city guide can be prepared quickly.
Email usFrequently asked questions
Everything about your digital hotel city guide.
A quick introduction for hotels that want to offer their guests a better city experience.
What is a digital hotel city guide?
A digital hotel city guide is a mobile, installable city guide designed in the hotel’s own visual identity. Guests find curated addresses, routes, booking links, tickets and practical hotel information.
Do guests need to download an app?
No. The city guide opens in a browser through a link or QR code and can be installed directly on a smartphone, tablet or desktop without using an App Store.
Which languages are available?
The hotel city guide is available in Dutch, French, English and German as standard.
Who manages the content and technology?
Planet Polaris handles configuration, content, hosting, security, technical maintenance and updates. The hotel does not need to manage any technology.
Planet Polaris for hotels
A city guide is only the beginning.
We build digital hotel solutions that guide guests, reduce the workload for your teams and reveal commercial opportunities — always in your hotel’s own visual identity.
GuestDirectory Online
All practical hotel information in one mobile place: breakfast, Wi-Fi, parking, check-out, facilities, hotel map and much more.
Guest services & room service
Digital requests for room service, housekeeping, pillow menus, concierge, wellness, valet and other services during the stay.
MeetingDirectory
A clear presentation of meeting rooms, layouts, capacities, packages and event options, with a direct enquiry flow.
Welcome & pre-arrival apps
Prepare guests personally for their stay and offer reservations, upgrades, experiences, parking and additional services in advance.
Interactive hotel brochures
Digital banquet, wedding and event brochures your team can easily tailor and share for each client.
Websites & hotel performance
Multilingual hotel websites, booking-engine integrations, SEO and GEO, analytics, campaigns, email marketing, maintenance and security.
Butler Arriving
An elegant pre-arrival form where guests share their preferences, plans and special requests, allowing the butler or concierge to prepare a truly personal stay.
Little Explorers
A playful digital quest through the hotel, with riddles, challenges and discoveries for children to enjoy independently or with their family.
Wellness & Spa App
A mobile wellness experience featuring treatments, facilities, practical information, availability and direct booking options.
A specific idea for your hotel?
Discover what we can build for your hotel We think alongside you, starting from your guests, your team and your existing systems.
Ready to give your guests more?
Your hotel. Your identity. Your city. One digital guide.
Email us
Our studio team will get back to you as soon as possible.